Track Training Tips No. 11

Top 10 Steps to Effective Negotiation


Whether you are going to the cinema (what are you going to see?), restaurant (what are you going to eat?), agreeing how late your teenage children are allowed to stop out or at a high powered business meeting, there is going to be some element of negotiation involved.

So, how do you give yourself the greatest chance of getting what you want?, taking into account that a ‘take it or leave it’ approach is not actually negotiating.

10 Steps to Effective Negotiation:

  1. Recognise that there is indeed some negotiation to be done, there will probably be at least one other person’s view to be taken into account
  2. Search for a Win-Win outcome
  3. ‘Proper Planning Prevents Poor Performance’ – ensure that you have given sufficient time and energy to yours
  4. Put yourself in the other person’s shoes – what are their objectives?
  5. Have a range of objectives ready
  6. Plan your concessions/proposals
  7. Do at least twice as much listening as talking
  8. Learn to overcome objections, offer alternatives, restate your key added value
  9. Negotiate all the issues – don’t assume
  10. When you think you have finished, write it all down and check understanding

Links to workshops:

Enhancing Your Negotiating Skills

Persuading and Influencing

Communicating with Confidence

For further information and business support contact Dave Chesters on 01785 823583 or take a look at our website – 

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