Track Training Tips No. 22

11 Tips for Building Great Working Relationships


A recent survey on behalf of the Institute of Leadership and Management by Kingston University Business School found the following sobering facts:

  • 47% of all employees are either in the process of looking for another job or are in the process of leaving their current job
  • 43% are dissatisfied with the relationship they have with their manager
  • only 38% said they were treated with respect

Clearly if this is the case in your organisation, there will be a detrimental effect on co-operation, communication, quality and results. So, what practical steps can be taken to tackle this state of affairs?


The Key Steps:

  1. Review your working practices and make sure they are as flexible as pragmatically possible.
  2. Take a close look at the communication channels in your organisation to see how they can be strengthened.
  3. Great communication is a key strategic action, don’t leave it to chance, it’s a management function.
  4. Think about the kind of work you are asking employees to do and how  well you use their skills and experience.
  5. Ensure that professional training, coaching and mentoring are part of managements key Indicators of Success.
  6. Give regular feedback to employees about their performance on the job.
  7. Implement a professional appraisal process.
  8. Ensure that management is visible – ‘walk the walk and talk the talk’.
  9. Make sure that you treat all employees with respect.
  10. Ensure that Health and Safety regulations are strictly adhered to by everyone.
  11. In challenging times, if you have to downsize, ensure that the processes is managed professionally – you may wish to take certain people back again in the future.

Links to workshops:

Essentials of Effective Change Management

Practical Leadership Skills

For further information and business support contact Dave Chesters on 01785 823583 or take a look at our website – 


         ‘Training Solutions that Guarantee Results’


Follow Us

© 2012 Track Training Services (UK) Ltd
Images courtesy of