Enhancing your Negotiation Skills


Workshop Title:    Enhancing Your Negotiation Skills

Who Should Attend?

Employees who are required to represent their teams/business at the negotiating table. This may involve negotiating with external or internal customers in an assertive and professional manner.

What practical benefits will I gain from attending this workshop?

You will gain confidence and competence in this key skill area. Your personal credibility will be enhanced better equipping you to achieve mutually acceptable outcomes in a negotiating situation.

a definition of ‘Negotiation’ – why do people Negotiate? – when do you Negotiate? –  what do you Negotiate? – the 4 phase model of effective Negotiation? – failing to plan –  the benefits of using a model – the key skills for effective Negotiation – the importance of objectives – seeing the ‘other side’ – possible causes of failure – recognising your key strengths and areas for improvement.

Duration:    One day.

Note: this workshop will be designed and delivered to meet your specific requirements.

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