Track Training Tips No. 43

 How to get ahead with £19.3 billion

 

If the current difficult trading conditions were not enough to cope with then the following report from the Chartered Management Institute really focuses the mind on the need for Learning and Development to be a ‘given’ during conversations at the ‘top table’.

The following are key points taken from the survey:

 

  • Three quarters of workers waste almost two hours a week due to inefficient managers
  • This is an average of £900 per employee per year
  • This leads to a total cost for UK plc of £19.3 billion

The worst management practices were:

 

  • Unclear communications 33%
  • Lack of support 33%
  • Micro management 26%
  • Lack of direction 25%

Leaders and managers have to become great jugglers! And the three balls that you have to juggle are – Things, Processes and People.

Guess which one ends up on the floor the most? Guess which one has the greatest potential to help your business grow?

Suggestion: using the figures above work out how much your business is losing each week – then give me a call (and in my opinion I would put that figure of 2 hours a week much closer to 5!).

Links to workshops:

Practical Leadership Skills

Introduction to Management

 

For further information and business support contact Dave Chesters on 01785 823583 or take a look at our website www.tracktrainingservices.co.uk 

 

‘Training Solutions that Guarantee Results’

 

Business Development Opportunity:

GrowthAccelerator is the new premier service that helps ambitious businesses achieve rapid and sustainable growth. 

If you’re an ambitious business, you’re in a race for growth. You’re already good but you want to be bigger and even better.

GrowthAccelerator will help you seize new business opportunities, open doors to the right funding and match you with expert business coaches close to you and within your sector.  We’ll also suggest ways to boost your innovation, develop your products and grow your markets.

You will also be able to access £2000.00 per senior person to help with funding Learning and Development.

Are you eligible?

You need to be a business registered in England with fewer than 250 employees and a turnover of less than approximately £40m. Just as importantly, you should have the potential for rapid, sustained growth and want to double or better within three years. 

To find out more visit www.growthaccelerator.com and contact Dave Chesters on 0175 823583.

 

Track Training Tips No. 42

10 Steps to Developing Critical Leadership Competencies

 

The latest research from the CIPD magazine ‘People Management’ reveals the following statistics for the critical leadership skills needed in the UK over the next 3 years:

 

  • Driving and Managing Change 69%
  • Making Difficult Decisions 34%
  • Executing Organisational Strategy 32%
  • Identifying and Developing Future Talent 28%
  • Building Customer Satisfaction and Loyalty 27%

Whilst I don’t think that these competencies are necessarily surprising in themselves, what it does demonstrate yet again, is that the key leadership competencies are all capable of being developed in situ. This is important to business success, since it moves us away from the ‘leaders are born not bred’ point of view, and into a recognition that effective L and D interventions can have a positive impact on developing the critical competencies of your leaders.

So, what to do with this knowledge:

 

  1. Get together a group of respected leaders from all levels/parts of the organisation
  2. Add a competent HR leader (one with a business head)
  3. Brainstorm the critical leadership competencies needed for success in your business
  4. Select the top 10
  5. Put them in priority order
  6. Produce a tight definition of each
  7. Produce examples of how a leader would be behaving if they were exhibiting these critical competencies (and vice versa)
  8. Communicate and explain
  9. Make sure senior leaders are ‘walking the talk’
  10. Embed in all key HR processes including R and S, induction, L and D, succession planning, performance reviews

Remember: “If you always do what you have always done – then you will always get what you have always got”.

And in the current economic situation this simply is not good enough!

Links to workshops:

Practical Leadership Skills

For further information and business support contact Dave Chesters on 01785 823583 or take a look at our website www.tracktrainingservices.co.uk 

 

‘Training Solutions that Guarantee Results’

 

 

Business Development Opportunity:

 

GrowthAccelerator is the new premier service that helps ambitious businesses achieve rapid and sustainable growth. 

If you’re an ambitious business, you’re in a race for growth. You’re already good but you want to be bigger and even better.

GrowthAccelerator will help you seize new business opportunities, open doors to the right funding and match you with expert business coaches close to you and within your sector.  We’ll also suggest ways to boost your innovation, develop your products and grow your markets.

You will also be able to access £2000.00 per senior person to help with funding Learning and Development.

Are you eligible?

You need to be a business registered in England with fewer than 250 employees and a turnover of less than approximately £40m. Just as importantly, you should have the potential for rapid, sustained growth and want to double or better within three years. 

To find out more visit www.growthaccelerator.com and contact Dave Chesters on 0175 823583.

 

Track Training Tips No. 41

10 Steps to Holding Courageous Conversations

 

I came across some research by Performance Coaching International that said:  “70% of mangers are either unwilling or unable to have the ‘courageous conversation’ needed to address under performance from staff”

Sadly this does not surprise me. The repercussions of not being prepared/supported to hold these performance related conversations are clear to all – so lets focus on some possible steps to take.

 

  1. As manager – understand and accept that it its part of your role to do so.
  2. Discuss the matter with your manager and HR – seek their advice and help, suggestions and solutions, let them know what it is you intend to do and make sure that their support is forthcoming.
  3. Proper Planning Prevents Poor Performance – make sure that you have all of the facts that you require – what is the performance issue? what evidence is there? what support/coaching has been offered so far?
  4. Ensue that you have clear objectives outlined for the meeting.  Make sure that they are SMART.
  5. Book an appointment with the individual concerned – it may be your office, maybe somewhere neutral – but make sure that you control the time, setting and the outcomes.
  6. Review your personal competences and confidence. Got enough of both? If not do something about it – now! Get some coaching, training, mentoring. Practice the beginning, middle and end – get feedback. Practice again.
  7. Treat the process as a piece of Change management – you behaviour and their behaviour. But …. Change is required. “Feel the fear and do it anyway” (Rosabeth Moss Kanter).
  8. Remind yourself of why you need to do this. Review the alternatives. (unless the person is about to leave the organisation, in which case organise a party, there aren’t any)
  9. Do it.
  10. Call me and let me know how it went!

Links to workshops:

Managing Difficult Behaviour

Managing Conflict

For further information and business support contact Dave Chesters on 01785 823583 or take a look at our website www.tracktrainingservices.co.uk 

 

‘Training Solutions that Guarantee Results’

 

Business Development Opportunity:

GrowthAccelerator is the new premier service that helps ambitious businesses achieve rapid and sustainable growth. 

If you’re an ambitious business, you’re in a race for growth. You’re already good but you want to be bigger and even better.

GrowthAccelerator will help you seize new business opportunities, open doors to the right funding and match you with expert business coaches close to you and within your sector.  We’ll also suggest ways to boost your innovation, develop your products and grow your markets.

You will also be able to access £2000.00 per senior person to help with funding Learning and Development.

Are you eligible?

You need to be a business registered in England with fewer than 250 employees and a turnover of less than approximately £40m. Just as importantly, you should have the potential for rapid, sustained growth and want to double or better within three years. 

 

To find out more visit www.growthaccelerator.com and contact Dave Chesters on 0175 823583.

 

 

 

 

 

 

 

Dave Chesters has one of the Top 5 Most Viewed @LinkedIn profiles for 2012!

Take a look and see what we have been upto in 2012.

 
Track Training Tips No. 40
 
10 Top Tips for Achieving Behavioural Change
 
 
Change is about many things – clarity of Vision, great Leadership, effective Communications to name but a few. Ultimately I believe that it comes down to giving each and every member of your organisation who are directly effected by Change, and I am assuming that means everybody, a personal reason to Change.
 
My Top 10 tips for Changing behaviour.
 
1. Remember the working definition of Behaviour – “All that you do and the way that you do it and all that you say and the way that you say it”. This is factual and objective and, therefore, it can be measured. The alternative is opinion and this leads to conflict.
2. Identify and define the behaviours that you need your people to display in the future. Be Accurate, Brief and Clear. Get agreement at the top level.
3. Communicate and train everyone at all levels as to the Behaviours required. This must include:
4. Remembering the value of what you used to do – its not personal – the world and its expectations are Changing
5. Understanding why that must Change – and the repercussions of not Changing
6. Ensuring that each individual understands their personal, ‘What’s In It For Me” factor. What will be better as a result of the Change.
7. Remember that what most people dislike more than Change itself, is being Changed. 
8. Link in these behaviours to your appraisal/development review system and ensure that managers are tasked with embedding them.
9. Look for small wins and celebrate success as you go.
10. Ride the wave of Change or sink beneath it!
 
Like investing in new machinery or systems, Changing the way people work needs Project Managing. It will not happen by chance. 
 
Links to workshops:
 
Essentials of Effective Change Management
Transforming Potential into Capability  
 
For further information and business support contact Dave Chesters on 01785 823583 or take a look at our website www.tracktrainingservices.co.uk  
 
‘Training Solutions that Guarantee Results’
 
 
Business Development Opportunity:
GrowthAccelerator is the new premier service that helps ambitious businesses achieve rapid and sustainable growth. 
 
If you’re an ambitious business, you’re in a race for growth. You’re already good but you want to be bigger and even better.
 
GrowthAccelerator will help you seize new business opportunities, open doors to the right funding and match you with expert business coaches close to you and within your sector.  We’ll also suggest ways to boost your innovation, develop your products and grow your markets. 
 
You will also be able to access £2000.00 per senior person to help with funding Learning and Development.
Are you eligible?
You need to be a business registered in England with fewer than 250 employees and a turnover of less than approximately £40m. Just as importantly, you should have the potential for rapid, sustained growth and want to double or better within three years. 
 
To find out more visit www.growthaccelerator.com and contact Dave Chesters on 0175 823583.
 

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